RIYADH INTERNATIONAL AIRPORT
The international arrivals areas in Terminals 1 and 2 at King Khaled International Airport (KKIA) face significant capacity constraints to cope with current and future traffic requirements. The existing facilities and processes need to be transformed to improve the overall passenger experience and to bring KKIA in line with international best practices and standards.
Services:
- Assessment of all current facilities and Operations
- Benchmarking of best practice airports
- Development of an Airport Strategy and Initiatives to enhance the Passenger Experience
- Detailing of a new Operating Model based on Organizational Improvements and Quality Control
- Outline of a transformation roadmap
- Retail Master Plan
Facts & Figures
| Client | Fraport AG |
| Location | Riyadh, Saudi-Arabia |
| Date | 2011 |
| Size | 300.000 m² |
